These Terms of Service ("Terms") govern your use of the services, website, and SMS/text messaging program provided by Farmers Insurance ("Mark Butler Farmers Insurance," "we," "us," or "our"). By using our services, signing up for our text messaging program, or otherwise interacting with us, you agree to these Terms.
1. SMS/Text Messaging Program Terms
Program description. When you opt in to receive text messages from Mark Butler Farmers Insurance, you will receive recurring messages regarding quote updates, policy reminders and account information. Messages may be sent using an automatic telephone dialing system or other technology.
Message frequency. Message frequency varies depending on your interactions with us and the services you use.
Message and data rates. Message and data rates may apply. Please contact your wireless carrier for details about your plan.
Opt-out. You can cancel the SMS service at any time by texting STOP to the number from which you receive messages. After you send STOP, we will send you a message to confirm that you have been unsubscribed and you will no longer receive SMS messages from us. If you want to join again, sign up as you did the first time or text START, and we will resume sending SMS messages to you.
Help. If you are experiencing issues with the messaging program, reply HELP for assistance, call us at +1 917-968-2859, or email mbutler1@farmersagent.com.
Consent not required. Consent to receive text messages is not a condition of purchasing any goods or services from Mark Butler Farmers Insurance.
Carrier liability. Carriers are not liable for delayed or undelivered messages.
Supported carriers. The program is available on most major U.S. carriers. Compatibility may vary by carrier and device.
Privacy. For information on how we collect, use, and protect your data, please review our Privacy Policy. No mobile opt-in data or consent information will be shared with or sold to third parties or affiliates for marketing or promotional purposes.
2. Use of Our Services
You agree to use our services only for lawful purposes and in a manner consistent with these Terms. You agree to provide accurate and current information when interacting with us, including when submitting forms or requesting insurance services.
3. No Professional Advice via SMS
Information delivered through our text messaging program is provided for convenience and general informational purposes. It does not replace formal documentation, policy contracts, or professional advice. Always refer to your official documents and contact us directly with questions.
4. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Farmers Insurance or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.
5. Disclaimer of Warranties
Our services and messaging program are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that messages will be delivered without delay, interruption, or error.
6. Limitation of Liability
To the fullest extent permitted by law, Farmers Insurance shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services or participation in our text messaging program.
7. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts located in the State of California, unless otherwise required by applicable law.
9. Contact Us
If you have questions about these Terms or our text messaging program, contact us:
- Farmers Insurance
- 616 Ramona St. # 106. Palo Alto, CA 94301
- Phone: +1 917-968-2859
- Email: mbutler1@farmersagent.com
- Website: farmers.com